Creating Lettering, SuperDesigns, Frames, Flourishes and Borders
"Please enter an integer between 3 and 200."
This message appears if the size entered in the Size Box on the Letter tab is below 3mm or above 200mm. The Size setting refers to the height in millimeters of an uppercase 'A' in the selected font. If you wish to increase lettering above this you could click and drag one of the corner boxes or alter the Height or Width proportions.
"Error. Cannot open Font File."
This message appears if the font or SuperDesign set that you have selected is not available. The most likely reason is that it is already open in the optional mySewnet™ Font Digitizing module. Close mySewnet™ Font Digitizing, then try again. This could also happen if you opened the mySewnet™ Embroidery program, then accidentally moved or deleted the font from the relevant category folder in ProgramData\mySewnet\Embroidery1\Fonts, or the SuperDesign file from ProgramData\mySewnet\Embroidery1\SuperDesigns. Close mySewnet™ Embroidery, make sure the file is in the folder, then try again.
"Error. No SuperDesigns, Frames or Flourish files found."
This message appears if the SuperDesigns or Frames folder is empty or has been accidentally moved, deleted or renamed. Close mySewnet™ Embroidery, make sure the folder ProgramData\mySewnet\Embroidery1\SuperDesigns, or \Frames, is in the correct location and contains the SuperDesign or frames files, then try again.
If you are unable to restore or replace the SuperDesigns or Frames folder, repair the installation. Put your mySewnet™ Embroidery Software software USB stick in your computer and re-run the Components installation. When the choice appears, select the "Modify or remove" option and click Next. In the next screen, select Repair and click Next. Continue with the installation and follow the on-screen instructions. When the installation is complete, the SuperDesigns or Frames will be restored.
Check Smart Update in mySewnet™ Configure after repairing the installation.
"Error. Font file is corrupt."
This message appears when trying to select or use a lettering style if the file has corrupted. Reinstall the font.
This may also appear if a font is created in mySewnet™ Font Digitizing and has no characters defined. Use mySewnet™ Font Digitizing to define at least one character in the font.
"Error. Could not set up font data."
This message may appear at the end of font creation with the QuickFont Wizard if one or more characters is not properly defined in a font. That is, there is no data in the TrueType® or OpenType® font about the characters, so they have not been created in the embroidery font. This may happen with specialist or symbol fonts, which are not designed for general text usage. If desired, use mySewnet™ Font Digitizing to create any missing characters.
"Error. No letters in font file."
This message may appear if the font is corrupt, or if the character selected is not in that font. Reinstall the font, or use mySewnet™ Font Digitizing to add the character to the font.
"Error. Font is too thin to be filled."
This message may appear when trying to preview or create a font with the QuickFont Wizard. When some parts of characters have very narrow sections, they may not be large enough to have fill areas created when the Stitch Type is set to Fill or Fill + Satin Border. If the font is created, it may have characters or parts of some characters missing. It is recommended to choose a different Stitch Type. Alternatively, create the font then use mySewnet™ Font Digitizing to create the missing parts and/or characters.
"Error - Shapes database is corrupt or missing."
This message appears if the database of Frames and Borders, or the database of shapes used for Encore shapes, shape fill, and creating border and appliqué shapes, has been corrupted or accidentally moved or deleted.
This error does not prevent mySewnet™ Embroidery from starting. However, you will not be able to use the relevant functions until this is resolved.
To correct this, start the installation for your mySewnet™ Embroidery Software software, then choose the Repair option.
If the problem persists, delete the file named 'BorderShapes.bdr' from ProgramData\mySewnet\Embroidery1\\System, and then use the Repair option again.
This assumes you have installed your mySewnet™ Embroidery Software software in the default location. If the file is not present then this is the reason for the error.