"I have changed grid color and spacing and now I wish to return to the original settings."
Use mySewnet™ Configure to change the grid color. Follow the instructions in mySewnet™ Configure and select Blue Gray (RGB values 102, 102, 153) from the standard color drop-down on the Grid Color button.
Use Screen Preferences to change the grid spacing. Set the Grid lines to 5 lines.
"I have changed the screen background color and now I wish to return to the original light blue."
Use mySewnet™ Configure to change the background color. Follow the instructions in mySewnet™ Configure and select the RGB values 211, 233, 255 in the Colors dialog box.
To use Reset All Modules
Ensure your designs are saved in any mySewnet™ Embroidery Software modules that are open.
Click mySewnet™ Configure on the QuickLink toolbar.
Click Reset All Modules.
A message will appear, indicating that all modules will be closed and reset. Click OK.
A message will appear, asking you to ensure that all other mySewnet™ Embroidery Software modules have closed, apart from mySewnet™ Configure. Click OK.
A message will appear, indicating that all modules have now been reset. Click OK. The toolbars in your module will have been restored.
If preferred, you can check individual toolbars in View, Customize. Use this to see if the missing toolbar has been turned off, and also to reset the toolbar if icons have been added to or removed from the toolbar. If this does not restore the toolbar, use Reset All Modules.
"I have used a variegated thread, but it is only showing as a single color."
Only the first color in a variegated thread is shown in a cross stitch design. To see the effect of a variegated thread, use Design Player or Life View.
"I have placed backstitch, but it is not visible at all zoom levels."
If the grid color is similar to the color of backstitch, then the backstitch may blend with the grid at certain zoom levels so that it is hard to see. Turn off the grid temporarily to see where you have placed your backstitch. Backstitch may also be easier to see in Block mode.
"I have loaded a picture for a new design, but the screen is blank when the Cross Stitch Design Wizard closes."
The background picture and grid are not shown at the smallest zoom level. In 3D, the fabric is also not shown at the smallest zoom level. When the Cross Stitch Design Wizard closes, the screen automatically zooms to fit the design size chosen in the Cross Stitch Design Wizard. If the design size was large, then the smallest zoom level is used. As there are no stitches, the screen appears to be blank because the picture, fabric and grid are not shown. Zoom in to see the picture, fabric and grid.
"Stitches seem to be missing when I open my cross stitch designs after I have been working for a while."
This will only happen if you have used Hide Colors to hide some of the colors or stitches in a design you were working on previously. The Hide Colors options are not reset automatically until you restart mySewnet™ Cross Stitcher. Click the Hide Colors icon, then click Reset.
"I can’t see the picture, fabric or grid when I Zoom To Fit."
The background picture and grid are not shown at the smallest zoom level. In 3D, the fabric is also not shown at the smallest zoom level. When Zoom To Fit is used, the smallest zoom level may be used if the design is large. Zoom in to see the picture, fabric and grid.