"Some of the items in a menu are dimmed."
Certain items (for example Undo in the Edit menu) are only available once an embroidery design is shown on the screen.
"I have changed grid color and spacing and now I wish to return to the original settings."
Use mySewnet™ Configure to change the grid color. Click the Color block and the Colors window appears to allow you to choose a color. The color set by default for your mySewnet™ Embroidery Software software is 127, 127, 127 (RGB). You can use the RGB Sliders in the Colors Sliders tab to return to this color.
Use Preferences to change the grid spacing. Set the Grid Size to 10mm.
"I have changed the screen background color and now I wish to return to the original light blue."
Use mySewnet™ Configure to change the grid color. Click the Color block and the Colors window appears to allow you to choose a color. The color set by default for your mySewnet™ Embroidery Software software is 211, 233, 255 (RGB). You can use the RGB Sliders in the Colors Sliders tab to return to this color.
"I can't see the toolbar or some of the icons."
Use Reset All Apps in mySewnet™ Configure to return the toolbar and windows in the app to their default settings.
To return the icons in the toolbar to their default settings, choose View > Customize Toolbar, and drag the default icon set into the toolbar.
To use Reset All Apps
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Ensure your designs are saved in any mySewnet™ Embroidery Software apps that are open.
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Click the mySewnet™ Configure icon in the Launchpad
, or double-click the mySewnet™ Configure icon in the Finder 
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Click the Utilities tab.
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Click Reset All Apps.
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Click the Quit Open mySewnet Apps button to close all open apps.
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Click the Reset All Apps button.
Note: If some mySewnet apps are still open, a message appears, saying that some apps appear to be running. Click OK to close all running mySewnet apps, or click Cancel.
The toolbar and windows in your app will have been restored to their original state.
Note: If preferred, to check the toolbar choose View, then choose Show Toolbar if the toolbar has been hidden, or choose Customize Toolbar to reset the toolbar if buttons have been added to or removed from the toolbar. If this does not restore the toolbar, use Reset All Apps.