"I cannot send a design to my embroidery machine."
First, confirm that the mySewnet™ Connect app is running. mySewnet™ Connect appears as a machine icon 
in the menu bar.
If mySewnet™ Connect is not running, start it.
-
Click the mySewnet™ Connect icon in the Launchpad
, or double-click the mySewnet™ Connect icon in the Finder 
.
Second, confirm that the mySewnet™ Connect app is communicating with your embroidery machine.