"I don’t see the mySewnet™ Connect icon in the system tray when I start my computer."
You have not selected the option to start mySewnet™ Connect automatically when Windows starts. Resolve this as follows:
Start mySewnet™ Configure.
On the Utilities tab, click Start mySewnet™ Connect and the icon will appear in the system tray.
Position the pointer over the icon in the system tray and right-click. A menu will appear.
Click the Start Automatically option.
Right-click the icon again to confirm the Start Automatically option is checked.
Click anywhere on the desktop, away from the menu, to close the menu without changing anything.